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What we offer: 

• Free Health Insurance Option Available
• HSA company match contribution
• Dental, and Vision Insurance Available
• Short and Long Term Disability Insurance Available
• 401k options available
• Paid Vacations and Holiday Pay
• Employee appreciation celebrations
• Career advancement opportunities, promote from within
• Employee Discounts on products and services
• Family owned and operated
• Employee vehicle purchase plans
• Flexible Work Schedule
• Long term job security

We provide a great learning environment for Technicians with continuing education and hands-on training.

• Available Positions:
• Quick Lube Technician
• Entry-Level Service Technician
• Experienced Service Technician
• Heavy Line Technician
• Transmission Technician
• Master Service Technician

Technician Specific Benefits

• Shop equipped with the newest technology
• Uniforms provided
• Discounts on products and services
• Highly productive shop
• Career advancement opportunities, promote from within
• Continued education, manufacturer hands on and web-based training
• Clean and professional work environment
• Competitive wages

Quick Lube Technician Responsibilities

• Check and communicate oil level to teammates
• Ensure tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspection
• Install a new oil drain plug and a new oil filter
• Clean and lubricate fittings as needed
• Providing excellent customer service keeping in mind that our customer’s perspective comes first

Service Technician Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications

• Previous experience at an automotive dealership a plus
• Years of experience vary per position
• High school diploma or equivalent Ford certified a plus
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills
• Excellent customer service skills
• Basic computer competencies
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast-paced environment
• Team player with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Able to operate electronic diagnostic equipment
• Valid driver's license and clean driving record
• Willing to submit to pre-employment drug screen and background check

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Here is the service advisor job information

We are growing rapidly and need positive and upbeat individuals.  Joey Logano's Huntersville Ford is looking for a full time Service Advisor to add to our growing team.  We are a locally owned and operated dealership located in the southern end of the Lake Norman Area.  Our community trusts us, and our commitment to excellent customer service keeps our neighbors coming back.

What we offer: 

• Paid Training
• Free Health Insurance option Available
• HSA company match contribution
• Dental, and Vision Insurance Available
• Short and Long Term Disability Insurance
• 401k options available
• Paid Vacations and Holiday Pay
• Employee appreciation celebrations
• Career advancement opportunities, promote from within
• Employee Discounts on products and services
• Family owned and operated
• Long term job security
• Competitive pay and bonus structure

Responsibilities

• Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensure the daily inventory of technicians' time is consistently sold to service customers
• Distribute work between technicians efficiently
• Answer technical questions about vehicle problems, warranties, services, and repairs
• Maintain Customer Success Index at or above company standards
• Assist in diagnosing vehicle problems; order parts and tools as necessary
• Reinforces company policies and adheres to company standards
• Maintain good working relationship with factory(s) and foster positive employee relations

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.